i-curate works using the same principles as most shopping sites around the world. To create an Order, simply set up your order, select the items and quantity you want and then place your order.
As well as set up a Single Order, you can arrange Recurring Orders that the system will automatically schedule for you. You can also set up Template Orders to reduce errors if other people are logging in to order on your behalf.
On the Home screen, look for the ‘New Order’ box and click/tap the green ‘Create Order’ button. This will take you through to the Current Order screen.
This is where you can start ordering items. You’ll find the full inventory of the hundreds of top-quality products available with a description and unit price for each one.
To find the items you want, you can either scroll through the list, use previously saved Favourites or use the Search and Categories tools on the left of your screen (top of the screen if you’re on a mobile).
If you clicked/tapped on ‘Place Order’, you’ll now be on the screen where you can confirm your order details.
You’ll see a breakdown of which of our supply partners will be delivering each element of your order. You can still edit your order here, see what’s being spent and even confirm or change the delivery date.
For each supplier, you can add instructions, such as delivery instuctions.
Once you’re ready, hit the blue ‘Confirm Single Order’ button.
Your new order will automatically go to the top of the list on the Orders screen and you can go in anytime to check the delivery status and cancel or re-order items. The order will have a unique number that you, your supply partner and idc will all use as the main reference if there are any questions or issues with the order.
Back on the Current Order screen, if you hadn’t quite finished the full order, you can save it for later by clicking/tapping on the ‘Save as’ button. Just give the order a name or reference in the ‘Name’ box, tick ‘Save for later’ and then click/tap the green ‘Save Order’ button.
This order will now appear on your Home screen, ready for you to complete when you’re ready. If you gave the order a name, you’ll be able to easily spot it. If not, it will be called Current Order and show the date and time that you created it.
Back on the Current Order screen, if you want to have certain products on every order, then you can save these items onto a Template Order. This order will then always be on the Home screen for you to use.
NOTE: You will need to enter the quantities each time you use a Template Order to place an order by using the + button at the top of the Current Order screen.
A Recurring Order is a great way to ensure you never run low on essentials. You can order one or several items to arrive any or every day of the week. You can set start and end dates to forward plan for peak or seasonal demand, or even just to get your essentials every day. You can set up multiple Recurring Orders for different products and different days of the week.
You’ll be taken through to the Recurring Order Details screen. Make sure you include a Reference and add a start date and end date. Select the Delivery Days that you’ll need for this Recurring Order and click/tap the grey ‘Save’ button.
You can cancel an order at any time up until the order has been dispatched by our supply partners. Simply go to the Orders screen and find the order you’d like to cancel.
You will find your latest five orders at the bottom of the Home screen. If you’d like to look at these in detail, simply click/tap the blue ‘View’ button to see the summary and status of the order.
For convenience, you can go into any order that you’ve placed and re-order these items.
Simply find the order that you want from the Orders screen, click/tap the blue ‘View’ button and at the top of the screen.
This will take you through to the Order Details screen where you can click/tap the blue ‘Re-order Items’ button.
This will create a fresh order for you that includes the same items and quantities as before. You can add to these items, edit the order, or go ahead and place it as it is. If you choose to save it for a later date, then as before, the order will sit on your Home screen awaiting completion.
There are three quick ways to find the products you’re looking for on the Current Order screen. These are: the Product Search Box, Category Search or by selecting and saving Favourites from the list.
Some of our customers have several locations around the UK with a single person in charge of all ordering. If that’s the case, you will have a drop-down menu on the Home screen where you can select or change the Site that you place an order for. Simply choose the Site from the drop-down menu.
Create an Order
Home > New Order > Create Order > select item quantity > Place Order > Confirm Single Order
Save an Order
Home > New Order > Create Order > select item quantity > Save As > add name > select Save for Later > Save Order
Create a Recurring Order
Home > New Order > Create Order > select item quantity > Save As > add name > select Recurring Order > Save Order > select Start Date > select End Date > select Delivery Days > Save
Create a Template Order
Home > New Order > Create Order > select item quantity > add to basket > Save As > add name > select Template Order > Save Order
Orders > View (on any order) > Re-order Items > Place Order > Confirm Single Order
Search a Product
Home > Select or Create an Order > type word in Search box or select Category